Refund & Exchange Policy
Our dear customer For your sake and to protect your rights as a customer, we are pleased to clarify our approved refund and exchange policy.
If you wish to exchange or refund any of our products, please make sure of the following:
1. The presence of the original invoice.
2. The import must be within three days from the date of purchase in the absence of a manufacturing defect in the product.
3. Provide a repair report from a recognized maintenance service center in the event of an industrial defect in the product.
We also inform you that requests for refunds and exchanges will not be accepted in the following cases:
1. When the product is exposed to any damages or changes from its original condition.
2. When purchasing a product under any type of discounts, especially discounts offered on limited quantities, or discounts offered on a group of products, and your desire to retrieve only one of them.